Boosting customer engagement with automation

5 August 2019

Automation is reshaping how businesses engage with customers through the use of artificial intelligence and robotics. Whilst originally leveraged as an opportunity to reduce costs, automation is the new opportunity to boost customer engagement through improved communication and the ability for customers to serve themselves. In this digital era we live in, automation is quickly […]

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How to manage stockbroker compliance cost effectively

11 July 2019

Whilst the Royal Commission into the Misconduct in Banking, Superannuation and Financial Services Industry may have concluded, the implications of the hearing and new compliance requirements will continue to affect the industry for years, if not decades. The question from many is now how to manage stockbroker compliance cost effectively.

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